Patients are requested to telephone their practice number before 10.30am if a visit is required that day. Emergency visits will only be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority and Clinician to house calls. Both Practices are members of Southend East locality PCN and have employed Home Visiting Practioners across the PCN to conduct home visits on behalf of the member practices. Please remember that several patients can be seen at the surgery in the time that it takes to do a home visit. It may be easier, also to do certain examinations at the health centre rather than in the home.