The management team are responsible for the administration of the practices
They would be happy to hear your views and suggestions about the service offered by the practices and to assist you with any problems you may have. In the first instance please direct your enquiry to reception who will be more than happy to advise you on the best way to proceed.
Most problems can be sorted out quickly and easily, often at the time they arise with the person concerned, we hope that is the case mostly however should you be unhappy with the service you received and wish to discuss this further with a manager please inform your reception. Contact Details
From 1 July 2023 if members of the public want to make a complaint about primary care services to the commissioner, they will now contact Mid and South Essex integrated care board instead of NHS England.
The contact details are as follows:
Writing to us at: Mid and South Essex Integrated Care System · Phoenix House, Christopher Martin Road, Basildon, Essex, SS14 3HG