Patients are requested to telephone their practice number before 10.30am if a visit is required that day. Emergency visits will only be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls. Please remember that several patients can be seen at the surgery in the time that it takes to do a home visit. Doctors also find that it is easier to do certain examinations at the health centre than in the home.